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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aashay Shah

Aashay Shah

March 5, 2025

5  out of  5
rating by Aashay Shah
"Very Polite and friendly."
We responded:
"Thank you, Aashay Shah, for your generous feedback and perfect rating! We're delighted to know that you experienced our service as polite and friendly. Your comments mean a lot to us and inspire us to keep delivering exceptional service. Don't hesitate to get in touch anytime! "
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Giovanni Vasquez

March 5, 2025

5  out of  5
rating by Giovanni Vasquez
"Mayra offers amazing customer service every time! She is very knowledgeable and always works to get you the best possible rates and will answer any questions you may have with your policies. Definitely recommend her to anyone!"
We responded:
"Thank you, Giovanni, for your wonderful feedback! We're thrilled to hear that Mayra consistently provides you with excellent service and valuable insights. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out."
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Cotton Charlo

March 4, 2025

5  out of  5
rating by Cotton Charlo
"Miss Vithia Benitez is an amazing lady! She is patience, efficient & handles all request in a timely manner. She is definitely my favorite Agent. Thanks for always being so kind Vithia! - Cotton"
We responded:
"Thank you, Cotton, for your great feedback! We're happy to hear you had a good experience with Vithia. Your kind words inspire us to keep offering excellent service. If you need help, just let us know."
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zonghao tang

March 3, 2025

5  out of  5
rating by zonghao tang
"Helped me get a great deal!"
We responded:
"Thank you, Zonghao, for your thoughtful review! Our teams goal is to provide personalized services. We’re glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "
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Judy Izumi

February 18, 2025

5  out of  5
rating by Judy Izumi
"Excellent customer care in handling my account."
We responded:
"Thank you, Judy, for your great feedback and perfect rating! We're so happy to hear that you liked the customer care you received. Your satisfaction is our top priority!"
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Jasmine Portillo

February 17, 2025

5  out of  5
rating by Jasmine Portillo
"Mayra offered exceptional customer service, dedicating time to find the best coverage for my family and me. She made me feel welcomed and valued throughout the process. By taking the time to understand my needs, she provided clear and personalized insurance recommendations. Her professionalism, expertise, and patience in answering all my questions were truly impressive. I highly recommend Mayra to anyone looking for expert insurance advice."
We responded:
"Jasmine, thank you for your wonderful feedback. We're thrilled to hear about your positive experience with Mayra. Her dedication to providing personalized service is something we truly value. Your recommendation means a lot to us. We look forward to serving you again. "
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Randy Druz

February 3, 2025

5  out of  5
rating by Randy Druz
"Elisa was super helpful and knowledgeable when working with her trying to get stuff done!!"
We responded:
"Randy, thank you for your wonderful feedback. We're thrilled to hear that Elisa provided you with excellent service! "
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Antwoinette Robinson

January 24, 2025

5  out of  5
rating by Antwoinette Robinson
"Great service! I appreciate the team always being so kind and helpful."
We responded:
"Thank you for taking the time to leave us a review. "
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Vanessa Rodriguez

January 24, 2025

5  out of  5
rating by Vanessa Rodriguez
"Everyone’s very helpful here and will do whatever they can to get you the best insurance deal!"
We responded:
"We greatly appreciate your trust in our agency. We are so happy to hear that we found you the best deal. "
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Kristina Molina

January 24, 2025

5  out of  5
rating by Kristina Molina
"Highly recommend. Customer service was outstanding! Their staff was very caring and went above and beyond in helping me and my family."
We responded:
"Thank you for your glowing review and for recommending us! We're thrilled to hear that our team provided outstanding service and went above and beyond for you and your family. Your feedback is greatly appreciated."
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Manuel Rocha

December 17, 2024

5  out of  5
rating by Manuel Rocha
"Excelente atencion y amabilidad . Gracias por su ayuda.. Gracias nuevamente miss Vitia y miss Kimberly por su excelente atencion y servicio.."
We responded:
"Thank you, Manuel, for your kind words. We're delighted to hear that you appreciated our attention and friendliness. It's our pleasure to assist you."
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Tom Greer

December 17, 2024

5  out of  5
rating by Tom Greer
"Miss Benitez provided good service!"
We responded:
"Thank you, Tom, for your positive feedback! We're delighted to hear that our team delivered excellent service. Your satisfaction is our priority, and we appreciate your support. "
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Ava McDonald

November 25, 2024

5  out of  5
rating by Ava McDonald
"Vithia is always kind, helpful, timely and professional. Wonderful customer service experience."
We responded:
"Thank you, Ava, for your kind words. We're thrilled to hear about your positive experience with our customer service."
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Cici Luna

November 14, 2024

5  out of  5
rating by Cici Luna
"I appreciate my agent Mayra Reyes so much! She is very great and very understanding. Thank you Mayra for being the best ever ! 😊"
We responded:
"Thank you, Cici, for your kind words! We're thrilled to hear that Mayra provided you with exceptional service. Your appreciation means a lot to us, and we'll be sure to pass along your compliments to her. Thank you for choosing our agency!"
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sdavis5125

November 1, 2024

5  out of  5
rating by sdavis5125
"Vithia Benitez is very responsive and highly effective. She has been a huge help with my claim. Great job."
We responded:
"Thank you for your kind words. We're thrilled to hear that Vithia provided you with responsive and effective service. Your satisfaction is our priority, and we appreciate your positive feedback."
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Kim Benitez

October 31, 2024

5  out of  5
rating by Kim Benitez
"Vithia was very helpful"
We responded:
"Thank you, Kim, for your kind words! We're thrilled to hear that Vithia was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback."
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Euardo Trejo

October 30, 2024

5  out of  5
rating by Euardo Trejo
"I had a great experience with State Farm, Kimberly Benitez helped me on my policy, she was very efficient and worked very fast on getting my policy active. Overall she was wonderful and I highly recommend her service."
We responded:
"Thank you, Eduardo, for your kind words! We're thrilled to hear that Kimberly provided efficient and wonderful service. Your recommendation means a lot to us."
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Alexandra Portillo

October 30, 2024

5  out of  5
rating by Alexandra Portillo
"I had a fantastic experience with Kimberly. She helped me find the perfect policy for my needs. Highly recommend!"
We responded:
"Thank you, Alexandra! We're thrilled to hear about your fantastic experience with Kimberly. Your recommendation means a lot to us."
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Jeany Henriquez

October 30, 2024

5  out of  5
rating by Jeany Henriquez
"Exceptional customer service! I’ve had home and auto coverage with Jenny Mendez State Farm for a few years now and my dad was recently in a car accident so I reached out for help. Mayra went above and beyond to help assist me through the whole process and answered any questions I had even though it was already after office hours. I greatly appreciated her going the extra mile."
We responded:
"Thank you, Jeany, for your kind words! We're thrilled to hear that Mayra provided exceptional service and support during a challenging time. Your satisfaction is our priority, and we appreciate your trust in our agency for your home and auto coverage."
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Yocelin Rodriguez

October 29, 2024

5  out of  5
rating by Yocelin Rodriguez
"Vithia is amazing! She helped me with all my questions about my auto and home insurance and was even able to help me lower my monthly payment!! 10/10 would recommend this agency! Ask for Vithia so she can help you with all your insurance needs 😊😊"
We responded:
"Hello, Yocelin, thank you so much for your positive review! We are delighted to hear that Vithia was able to assist you and save you money on your home and auto. Thank you for your recommendation, we really appreciate it. Don’t hesitate to give us a call if you have any question. Thank you for choosing State Farm Jenny Mendez."
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Roberto Alvarado

October 29, 2024

5  out of  5
rating by Roberto Alvarado
"I had a charge that I didn’t recognize, and Elisa was very kind in explaining to me why my payment had been duplicated. Her service was excellent, and she resolved my issue quickly and clearly. Highly recommended."
We responded:
"Hello, Roberto. Thank you so much for your kind words! We’re thrilled to hear that Elisa was able to assist you effectively and resolve your issue. Providing excellent service is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate your recommendation, and thank you for choosing state farm Jenny Mendez!"
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Maria Linares

October 28, 2024

1  out of  5
rating by Maria Linares
"I will not recommend this office specially if you have a manager by the name, Carina she is very rude and she is NOT professional twice. My policy has been canceled for issued that she don’t understand. They always cancel my policy without telling me and when I find out that I don’t have INSURANCE in my car it’s too late, she canceled my policy and that’s why I do not recommend this office at all special with that supervisor by the name Carina TWICE MY POLICY WAS CANCELED . And I ask to talk with someone higher then her and she allows denied and she said iam the manager here . I give them A 000000 star they are very rude , not professional"
We responded:
"Maria, we take all feedback very seriously. However, we have no record of you as a customer and we don’t have anyone named Carina working at our agency. If you left a review for the wrong business, we kindly ask that you remove your review. If there is anything that we can assist you with, please reach out to our office directly and we would be happy to help!"
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Johnny Castillo

October 22, 2024

5  out of  5
rating by Johnny Castillo
"Mayra is my agent and she’s great !"
We responded:
"Thank you, Johnny! We're thrilled to hear that Mayra has provided you with excellent service. Your positive feedback is greatly appreciated."
Profile photo of Alexander Camba

Alexander Camba

October 19, 2024

5  out of  5
rating by Alexander Camba
"I was having difficulties finding an insurance company that covers both my auto and rental home at great rates until I stumbled upon State Farm. I was helped by Elisa, and she is a very sweet person that goes above and beyond to ensure that all of my questions and insurance needs are covered at the best rate possible. Nonetheless, I'm usually bad at keeping track of my accounts, however with Elisa, she will make sure you are up to date and well informed with anything important on your account. I've been with Statefarm more than a year now and counting and I'm glad I chose them."
We responded:
"Thank you, Alexander, for your kind words! We're thrilled to hear Elisa provided exceptional service and helped you find the right coverage. Your satisfaction is our priority, and we're glad to have you with us. Here's to many more years together!"
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Kenneth Newson

October 16, 2024

5  out of  5
rating by Kenneth Newson
"Vithia was very helpful and got me a lower rate and I appreciate that! If you from the block hit em up :)"
We responded:
"Thank you, Kenneth, for your review. We are thrilled to hear that Vithia was able to assist you finding a lower rate and thank you so much for your recommendation! If you have any questions please feel free to contact us. "